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Route

Every request, to the right specialist.

Decide where each request should go: a team, a queue, a workflow or one of your specialist models. Routing runs before anything else, so the right handler sees the request the first time, and requests nobody covers are flagged instead of guessed at.

What it does

Built for tasks like these.

How it works

From your examples to a model you own.

  1. 01

    Export past routing

    Requests paired with where they ended up: the queue, the team, the agent.

  2. 02

    Train the router

    It learns your destinations and the boundaries between them, including when nothing fits.

  3. 03

    Route on arrival

    Each request goes straight to its handler. Ones nobody covers are flagged for a person.

Private by default

Your requests never leave the building.

The router sees every request that comes in. Keeping it on your hardware means the front door of your system is not a third-party API.

Frontier API
RequestsInternetTheir GPUs
  • Your customers' data leaves the building on every call
  • The model changes whenever they ship
  • You pay for a huge general model to do one narrow task
Micromodel
your machineRequestsModel
  • The request never leaves the device
  • The model is a file you own; it changes when you retrain it
  • Small enough to run on hardware you already have

Trained, not prompted

Accurate on your task.

Routing depends on how your company is organized, which no general model knows. Trained on your past routing, it learns your teams and their boundaries, and it learns to say when nothing fits.

InputMy W-2 shows the wrong state. Do I need a corrected one before I file?

General model, prompted

General Inquiries

Micromodel, trained on your examples

tax-docs → corrections

Illustrative example.

And it costs less

No per-call bill.

Routing is one call per request, every request. That is the volume where a local model pays off fastest.

$120,000 annual savings

See it for yourself

Run this model on your own CPU.

A guided demo, about a minute. It downloads once and runs entirely in your browser; nothing you type is sent anywhere.
Open the demo

Sort and judge

Related solutions.

Have a task like this?

We'll tell you if a micromodel can do it. Or book a demo, or email hello@micromodel.company.